Job Description
Batch : 2022 & 2021 ONLY
Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale. Sprinklr is headquartered in New York City with over 3,000 employees globally. Sprinklr has 25 offices in 16 countries with R&D primarily based out of India, Singapore and Dubai. Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way
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What will you do :
• You own the end-to-end testing of the data pipeline and platform setup and set best practices. • You create the necessary automation library and framework as required and build automation test.
• You ensure the health of the platform by putting the necessary checks and balances where ever is appropriate.
• You are also responsible for driving meetings and new initiatives and innovation.
• You participate in all day-to-day QA tasks.
• Research into new test/validation technologies/methodologies
• Work with cross-functional teams to ship high-quality releases
• Provide technical guidance and mentorship to a team of SDET and Sr SDETdepending on the role you are placed in.
• Encourage and drive initiatives which promote innovation and technical excellence
• Constantly look for improvements in software development and testing processes
What makes you qualified?
• 0- 1 Yrs ( 2021 & 2022 Batch only ) of testing of any SaaS products and clear understanding of architecture and design across all systems. Experience in any of Databases such as MySQL, MongoDB is a big plus
• Knowledge of data structures and algorithms and good object-oriented design and coding skills.
• Understanding of Performance testing and Performance related tools such as JMeter / Gatling is preferred
• Understanding with Test Cycle Management tools like JIRA or relevant
• Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities.
• Testing experience of Micro-services hosted platform
• Understanding of Kafka, GraphQL and Redis concepts
• Exposure to various development & testing tools such as Git/Jenkins/Bitbucket
• AWS,Azure & Google Cloud Concepts
• Basic Unix commands.
• Strong problem-solving and troubleshooting skills.
• Ability to work independently in a fast-paced environment with frequent production releases.
• Understanding of performance and efficiency with a strong customer focus .
• Work cross-functionally to collaborate with designers and developers
• Be empathetic towards customers and appreciate the user’s experience