Business Analyst

Job Description

Batch – 2020 & earlier

We are looking for an experienced analyst to join our Growth Strategy and Insights team within Customers Success. This role will focus on driving business intelligence to enable reactive and pre-emptive insights critical to driving retention and growth.

Responsibilities

• As a business analyst, you are responsible for providing analytical expertise to support key strategic and operational initiatives in partnership with various data engineering, science, and analytics teams across the company. Analysts use a range of statistical methods, algorithms, and analysis techniques to surface insights and advise business leaders on strategy and identify opportunities to optimize business processes, customer experiences, and offerings
• You will work closely with business stakeholders to distill your analysis into actionable insights and recommendations
• Support business stakeholders with in-depth analysis, insights, and recommended actions, continually mining for insights to help inform strategic roadmaps
• Conduct research from problem definition through execution of analysis. Highlight potential areas of concern in partnership with the Growth Strategy & Insights team
• Assess impact of business strategies and provide clear articulation of analysis to support decision-making for senior management
• Execute sophisticated qualitative and quantitative analyses, including advanced modeling, that translate raw data into insights that can be turned into actionable recommendations and built into reports and dashboards
• Act as the data subject matter expert for the area of the business you support – understanding dataset structure, data quality, and appropriate analysis use cases
• Understand existing metrics and data models and identify and document areas for improvement to contribute to the overall Autodesk data infrastructure

Minimum Qualifications

• 3+ Years Relevant Work Experience in a SAAS company
• Knowledge about SAAS business model and KPI’s
• Preference to experience in retention and expansion analytics
• Experience with statistical analysis software
• Strong experience with SQL and accessing various cloud data warehouses (e.g. Snowflake)
• Strong experience with BI / Data Visualization tools (E.g. PowerBI)
• Strong experience with presenting data and storytelling tools (eg PowerPoint) Python
• Experience supporting Financial, Support, Customer Success, Customer Service or Renewals organizations a plus

The Ideal Candidate

• The ideal candidate will have strong analytical and problem-solving skills, technical expertise on various data mining & exploration technologies and the ability to work across our organization to inspire action