Senior Software Engineer I, Trust & Safety Foundations (Remote)

December 17, 2022
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Job Description

What’s the role?

Etsy is looking for a Senior Software Engineer to join the Trust & Safety Foundations (TSF) engineering team. TSF is responsible for creating tools and automated frameworks our Trust & Safety organization and agents can use to efficiently monitor and respond to our marketplace while keeping a sense of community. You will help coordinate our engineering efforts between the agents that provide front-line response, security engineering, and the members that expect a reliable and safe experience.

This is a full-time position reporting to the Engineering Manager of Trust & Safety Foundations. For this role, we are considering candidates based in Ireland who are either remote, flex, or office-based. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our flexible work options and vaccination policy here.

What’s this team like at Etsy? 

The technical staff at Etsy believes that code is craft, and that the work we do is part of a larger creative culture that includes the hundreds of thousands of inspired artists and designers who make Etsy such a unique marketplace. We believe that small, empowered, self-motivated teams can do big things. We believe in measuring everything, taking advantage of our pioneering continuous deployment system to ship code early and often, and keeping up a blameless culture based on trust and a commitment to learning.

What does the day-to-day look like?

  • Combine data from across the organization to build automated controls that monitor, action and alert agents on violating behaviors in the marketplace.
  • Create systems that generate a comprehensive perspective on buyer and seller interactions.
  • Work closely with operational teams and analysts that actively observe patterns to rapidly define new automated controls.
  • Leverage a rich data warehouse of metrics and behavior information to alert and take action on trends of user behaviors.
  • Our continuous delivery pipeline ships PHP and Javascript, and is backed by large distributed MySQL and Memcached clusters running on Google Cloud.
  • The development of key strategic systems consisting of Real-time Risk Controls engine, Image & Video Recognition, Agent Annotations and a Risk Controls Inventory that scales Trust & Safety in a self sufficient and sustainable fashion.
  • Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy’s discretion, or otherwise applicable with local law.


Qualities that will help you thrive in this role:

  • You have full stack software engineering experience in one or more high level programming languages. Our hiring is language agnostic; Python, Go, Ruby, Java, C++ are all backgrounds we onboard people from.
  • You are people focused, build with a user in mind and think of infrastructure and services in product terms.
  • You communicate well and are willing to take on a mentoring role with teammates and peers.
  • You are a great listener and take the time to understand the needs of Etsy.
  • You write understandable, testable code with an eye towards maintainability.
  • You enjoy thinking about the implications of your work on end users.

Additional Information

What’s Next

If you’re interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you’d like. As we hope you’ve seen already, Etsy is a place that values individuality and variety. We don’t want you to be like everyone else — we want you to be like you! So tell us what you’re all about.

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.